Frequently Asked Questions

Entrance to the park is free for people less than 1m tall (3ft 3) (measured with shoes). Then we apply an entrance fee between 1m (3ft 3) and 1.4m (4ft 7) and another fee over 1.4m (4ft 7) (measured with shoes). People over 60 years old pay a discounted fee (upon presentation of supporting documentation).

For the exact fees, please visit our Ticketing page.

Various payment methods are accepted at Fraispertuis-City ; cash in euros, cheques (upon presentation of ID), Visa, Eurocard and Mastercards and ANCV holyday vouchers. Restaurant tickets, culture vouchers… cannot be accepted.

Contactless payment remains to be preferred.

Yes, physical ANCV holiday vouchers are accepted in all restaurants and snack bars. Change cannot be given on holiday vouchers, but they can be supplemented by another means of payment.

However, we are not equipped with card readers for dematerialized holiday vouchers (holiday e-vouchers). You will therefore not be able to use them inside the park, but it is possible to obtain your entrance tickets from a partner site such as Ticketmaster.

It’s possible to buy tickets on site, but we advise you to use the online ticket office which allows you to benefit from a reduced price and avoids you having to wait on your arrival.

No, you do not necessarily have to print them. They can be presented to our welcome staff in digital format directly on your smartphone.

Fraispertuis-City is not an association, we are not authorized to accept “CAF” vouchers.

As the Fraispertuis-City park is not open all year round, we are not authorized to accept “Restaurant Tickets”.

We do not offer special rates for students, military and large families. By purchasing tickets online, you can take advantage of a preferential price, but we also recommend that you check with your works council or official resellers (partner supermarkets, “TicketMaster” or “France Billets”), who may have special offers.

Yes, pregnant women can benefit from a preferential rate on presentation of a nominative medical document. These tickets can only be purchased on site since they can only be issued upon presentation of the supporting document.

Find all the details on the Ticketing page.

We offer discounts for groups starting from 20 people or for small groups of handicapped people (IME/FAM/IMPROD/…). Please visit our Groups page to find out more information and get a quote.

All tickets purchased in 2023 and 2024 can have their validity extended for the 2025 season, for an additional €4 per ticket and per season of delay. This transaction is done at the entrance directly or via the contact form on our website.

PLEASE NOTE: Tickets issued before 2023 cannot be extended for the 2025 season and are unfortunately lost.

Under no circumstances can invitations/free entries, event tickets or Fraisp’Pass seasonal subscriptions be carried over to the upcoming season. So keep an eye on our calendar.

We would also like to warn you about tickets purchased from third parties. As stipulated on the back of the tickets, tickets cannot be exchanged or resold, and anyone breaking these rules (buyer as well as reseller) may be prosecuted. Under no circumstances shall Fraispertuis-City be liable for tickets purchased from a third party (whether they’ve been used or not).

Yes, you may leave the park at any time. Please to let our welcome staff know and they will give you a dated wrist band. This operation may take some time, so please limit the number of people and trips back and forth.

Please note that all departures are final one hour before the official closing time.

Though few attractions are recommended for babies in general, you may however go together with your child on a few rides such as the Bullys, the Express Train, the Panoramic Wheel, the Rio Grande and the Chevauchée. Access to rides is function of children height. For everyone’s safety, please comply with the basic rules.

Buggies can be rented at park gates. The fee is €7 a day. You will be asked to leave your ID card as a deposit.

All of our restrooms are equipped with baby changing areas. Toilets adapted for young children can be found near the Lucky Burger restaurant. All of our restaurants are equipped with microwaves to heat up bottles or baby food. Baby chairs are also available in the four park restaurants as long as some are left.

It is intended for parents with children that are not tall enough to go on a ride. The parents can each do the ride one after the other without having to queue again for the same ride. Please ask ride operators.

The park pathways are smoke-free for comfort of all. Smokers are now asked to use the nine smoking areas located away from the rides, queues and terraces. This rule also applies to electronic cigarettes.

Yes, however it is strictly forbidden to introduce 1st category dogs (attack dogs) into the park. Category 2 dogs (guard and defense dogs) must be muzzled and always kept on a leash. For the other dogs the enclosure of the park is authorized to them. However, they must be kept on a leash and not be a nuisance to other visitors. We would like to remind you that access to attractions is strictly prohibited for them.

Owners are requested to pick up their dogs’ excrement using the « clinette » clean up bags at your disposal at the park entrances.  A doggie bar is available on the Saloon terrace opposite the Candy Corner.

We would like to warn owners that the tarmac paths in our park can be very hot on very hot days. Please ensure that your dog can accompany you in good conditions. We also ask you not to leave your dog in your vehicle, even with the windows open.

Lost children are immediately taken care of and led to the park gates.

Tip for parents: remember to leave your phone number with your child in order to avoid any worries. “Lost child” wrist bands are available free of charge at the park gates. Please write your telephone number on them. Feel free to ask the welcome staff. As soon as a lost child is found, he or she is taken care of by our staff. Children are never left alone, and the Fraispertuis-City team will take care of them until you are reunited.

At Fraispertuis-City, you can bring your own food to picnic. A large, shady, equipped and partially covered area is available for visitors.

The other terraces are only for restaurant and snack bar clients. You can leave lunch boxes in a locker (which must be paid for) or fetch it from your car at any time. The “Cale des pirates” snack shack is nearby should you want to finish your picnic with cool drinks, chips or ice creams.

Restaurant tickets are not accepted at Fraispertuis-City.

The description of the menus and product information sheets for foods that could contain one of 14 allergens are at your disposal in each restaurant as per Article 44 of European Code 1169/2011. We inform visitors with allergies that peanut oil is not used in the park.

All restaurants have a specific theme, a menu of their own and at least one vegetarian meal.

We offer a halal kebab sandwich at the sandwich bar and a halal kebab pizza at Arizona Pizza.

Yes, it is possible to celebrate your hen or stag party. We make this special day even better by offering you a group rate. Please be informed that costumes are tolerated but, for a smooth event, guests must respect other visitors and children. Sales or soliciting is forbidden among visitors. Persons under the influence of drugs or alcohol will be immediately removed from the park.

We do not currently have a special birthday offering, but for those who would like to celebrate a birthday by bringing their own cake, we will keep them cool until mealtime.

Fraispertuis-City do not operate hotels however we recommend visiting our accommodation page, which lists several options around the park.